Privacy

Welcome to Season Won (“Season Won”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase products, or interact with us.

This policy has been drafted with reference to common Australian ecommerce privacy standards and Cadence-style policy structures.

Information We Collect

We may collect the following personal information:

Full name
Email address
Phone number
Billing and shipping address
Payment details
Purchase history
Device information, browser type and IP address
Marketing preferences
Any information you provide through forms, emails or customer support enquiries

We may also collect non-identifiable website analytics through cookies and tracking technologies.

How We Collect Information

We collect information when you:

Visit our website
Place an order
Subscribe to our email or SMS marketing
Contact customer support
Participate in promotions, surveys or giveaways
Interact with our advertising or social media

How We Use Your Information

We may use your information to:

Process and ship orders
Provide customer support
Send order confirmations and updates
Improve our website and customer experience
Detect fraud or suspicious activity
Send marketing communications (where consent has been provided)
Comply with legal obligations

Marketing Communications

By subscribing to our mailing list or opting into marketing, you consent to receive promotional emails and SMS communications from Season Won.

You can unsubscribe at any time by:

Clicking the unsubscribe link in emails
Replying STOP to SMS messages
Contacting us directly

Payment Information

Payments made through our store are processed securely through third-party payment providers such as Shopify Payments, PayPal, Afterpay or other secure gateways. We do not store full credit card details on our servers.

Cookies & Analytics

We use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyse website traffic and behaviour
Deliver personalised advertising

You may disable cookies through your browser settings, however some parts of the website may not function correctly.

Sharing Your Information

We may share your information with trusted third parties including:

Shopify
Payment processors
Shipping and logistics providers
Marketing platforms
Analytics providers

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, unauthorised access, modification or disclosure. However, no online transmission or storage system is guaranteed to be completely secure.

Access & Correction

You may request access to or correction of your personal information by contacting us at the email below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Your Rights and Choices

You may have certain rights and choices regarding the personal information we collect about you, including the right to access, correct, or delete your information. Please contact us at [info.seasonwon@gmail.com] if you wish to exercise any of these rights.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date.