Shipping

At Season Won, we aim to dispatch your order as quickly as possible.

Processing Times

Orders are typically processed within 1–3 business days excluding weekends and public holidays.

During launches, promotions or peak periods, dispatch times may be slightly delayed.

Australian Shipping

We currently ship Australia-wide.

Estimated delivery times:

Standard Shipping: 3–8 business days
Express Shipping: 1–4 business days

Delivery times are estimates only and may vary depending on your location and carrier delays.

International Shipping

International shipping may be available to selected countries. Shipping rates and estimated delivery times will be calculated at checkout.

Customers are responsible for any customs duties, import taxes or additional fees imposed by their country.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Incorrect Shipping Details

Customers are responsible for ensuring shipping information is correct at checkout. Season Won is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Parcels

Once parcels have been handed to the shipping carrier, delivery timeframes are outside of our control. However, we will assist where possible with tracking or lodging investigations.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and your order number.

Changes to Terms

Cadence reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Cadence website. Your continued use of the Services after the posting of the revised Terms constitutes your acceptance of the changes.